Your Privacy Is Important To Us
In order to provide you with the best possible service, we will need to collect personal information from you. In accordance with our privacy policy, we promise to make the most efficient use of and protect the personal information that you have entrusted to us.

Why do we require your personal information?
Collecting this information enables us to conduct our business of arranging financial services and products for you, and managing your insurance claims. This personal information may include your name, contact details, and information relevant to any insurance covers or services that you may require. We may request this information from you personally or by you completing an application or claim form. On occasions this information may be collected from you by other sources, such as risk surveyors when applying for a policy, or insurance assessors or investigators when a claim is being assessed. We will protect this information in accordance with our privacy policy.

Disclosure of your personal information
We may disclose your personal information to other organisations in circumstances where we consider it is necessary in arranging financial services and products for you, in the management of your insurance claims or where we are required to by law.

Ensuring your personal information is up-to-date.
It is important that the personal information we collect from you is accurate, complete and up-to-date.  During the course of our relationship with you we will ask you to tell us of any changes to your personal information.  You can contact us at any time to update your personal information, or to tell us your personal information is inaccurate or incomplete.

Marketing Material
On occasions we may distribute material or newsletters to you to advise you of new products or services that may be of relevance to you. Should you not wish to receive this material you need only advise our office and we will remove you from our list.

Access your personal information
You may request access to this information by contacting us or to determine if this information is up to date and accurate.  We may be required by law to retain your personal information for a period of time even after you have ceased your relationship with us. After the required time we will attend to the secure destruction of your personal information.

Privacy complaints
You may lodge a concern or complaint with us by contacting our complaints officer on 6274 0500.

For a copy of our privacy policy click here.